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Course Overview

Delivered over four online live sessions, this course will teach you the knowledge and skills to spot signs of people experiencing poor mental health, be confident to start a conversation, and signpost a person to appropriate support.​

Four sessions

Location: Online (via Zoom)


Facilitator: Jade Hughes

Accreditor: MHFA England

Cost: £325pp*

All registered participants are invited via email to attend a FREE 1-to-1 online consultation appointment with a member of staff. This appointment is a requirement for all participants prior to attending the Mental Health First Aid course. If you have already attended a consultation appointment as part of the Tonic Rider programme, you will not need to attend another. The consultation appointment is not a clinical assessment, but includes an opportunity to discuss past experiences or present concerns around mental health and wellbeing, to ensure any additional or unmet needs can be addressed. Our staff are trained to signpost and refer participants to appropriate external support, if and when required.

In some circumstances, a registered participant may be deemed ineligible to attend the Mental Health First Aid course due to identified risks or concerns. For example, if you have recently experienced a bereavement by suicide, we may suggest you attend the Mental Health First Aid course at a later date. Such decisions will be informed by the consultation appointment and finalised within a triage meeting attended by Tonic staff.



Our Supporters

Everyone has mental health, just like everyone has physical health.

Not everyone will experience mental illness, but everyone will have periods of time when they struggle with their mental wellbeing, just as we have physical health issues from time to time. This course will train you as a MHFAider®.

Course Details

You will attend four online live sessions (each a maximum of 4 hours), twice a week for two weeks. Learning takes place through instructor led training, group discussions, individual and group activities.

The course will be delivered in a safe online space, and group and individual well being will be centred throughout the duration of the course.

The live sessions are completed under a group agreement, adhering to group confidentiality and personal safety.
Trigger warnings will be given throughout, and learners will be reminded to be aware of their own personal safety, with the option of support from the instructor after the live session.

Courses can accommodate 8-16 learners. Upon completion of the course you will receive a digital certificate of attendance to say you are a MHFAider®.


You will also receive:

  • A hard copy workbook to support their learning throughout the course.

  • A digital manual to refer to whenever they need it after completing the course.

  • A wallet-sized reference card with the Mental Health First Aid action plan.​

  • A digital MHFAider® certificate.

  • Access to the MHFAider Support App® for three years.

  • Access to ongoing learning opportunities, resources and exclusive events.

  • The opportunity to be part of the largest MHFAider® community in England.

Course Contents

Each session is a maximum of four hours long which includes a 20 minute break, and time for questions at the end.


Live Session 1

  • Mental Health First Aid and the action plan

  • The MHFAider® role ​and self-care

  • Helpful and unhelpful language

  • Useful models to support the role


Live Session 2

  • What influences mental health? 

  • What is anxiety? 

  • Crisis first aid

  • Active listening and empathy

  • What are eating disorders?

  • What is self-harm? 

  • What is substance misuse? 


Live Session 3

  • Applying the Mental Health First Aid action plan

  • What is depression? 

  • What is suicide?

  • Crisis first aid continued

  • What is psychosis? ​


Live Session 4

  • Recovery and lived experience

  • Boundaries in the MHFAider® role

  • Moving forward in the MHFAider® role

  • My MHFA action plan Participants must attend all sessions to qualify as a MHFAider®

Please read before booking: You will need access to a computer rather than a smartphone or tablet to be able to use all the necessary functions.

Training can take up to 16 hours and is split into 4 sessions. You must attend all 4 sessions to qualify. Missed sessions cannot be made up at a later date.

Please ensure that you are able to give your full attention to the course and are not travelling, not in busy/noisy public places (cafes, pubs, offices etc), and not looking after young children where you may be distracted, interrupted or the children may overhear sensitive topics.

It is important to recognise that this course covers material which you may find emotionally triggering. Your safety throughout the course is our absolute priority. You will be expected to have your webcam switched on during the sessions. 

Terms and Conditions: Whilst we hope that everyone who books this course will be able to attend, we understand that this is not always possible. If you are unable to attend, we may be able to transfer your booking onto a later course, subject to availability, providing that you have made your request at least 21 days before your booked course is due to start. An additional admin fee for the rescheduling of any course will be required.

Consumers who have paid in full will have the opportunity to receive a refund within 14 days of booking their course. After 14 days, consumers will receive no refund for cancelling their course.

If the course starts within the statutory 14 day cooling off period you will need to waive your rights to withdraw from this contract and receive a full refund, before being allowed on the course.

We hope that you understand that as a charity we are very careful to make every penny count. Short notice cancellations make it unlikely that we can re-sell the place.

We are not responsible for delays outside our control: If the training course is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay we will use reasonable endeavours to book you onto an equivalent training course.

*A reduced price bursary option may be available to some participants, based on individual circumstances.


Coming Soon.


We want to give people the ability to recognise the warning signs and to feel confident in approaching that conversation.

Jade Hughes

Mental Health First Aid Instructor

As a MHFAider®, you will be able to:

  • Recognise those that may be experiencing poor mental health and provide them with first-level support and early intervention.

  • Encourage a person to identify and access sources of professional help and other support.

  • Practise active listening and empathy.

  • Have a conversation with improved mental health.

  • Literacy around language and stigma.

  • Discuss the MHFAider® role in depth, including boundaries and confidentiality.

  • Practise self-care.

  • Know how to use the MHFAider Support App®.

  • Know how to access a dedicated text service provided by Shout and ongoing learning opportunities with MHFA England.

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